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In this age of technology, email is the preferred and often most efficient form of communication, yet many organizations overlook this very important form of business communication.
EMAIL ETIQUETTES WORKSHOP BENEFITS
- Learn how to write messages that are more effective.
- Recognize the importance of creating a professional image via email.
- Learn practical techniques to make your email appear more professional.
- Master effective email structures to achieve clarity and successful communication
- Learn to work within principles or ‘rules of thumb’ to ensure professional, clear & effective emails.
- Learn to write professionally and brand Broadcast emails.
- Format messages for readability.
This email etiquette workshop teaches participants to write clear, professional, effective email messages. Workshop attendees learn to write concise, descriptive subject lines and to state their purpose clearly at the beginning of each message. The smallest details do much to convey tone and courtesy, so other topics include salutations, closings, signature files, word choice, and the importance of adhering to traditional rules of grammar. Finally, training participants consider some of the ethical risks associated with excessive or indiscriminate copying and forwarding of email messages, as well as when to avoid email altogether.